When you join the Cloud9 Handfasting Masterclass, I want you to feel confident that you are investing in a course that has been created with care, experience and a genuine commitment to your learning.
I promise to provide:
Clear, practical learning
The Masterclass has been designed to give you practical skills and knowledge that you can take into your own celebrant work, with demonstrations, resources and guidance to support you along the way.
An honest description of what you are buying
Before you enrol, you will be able to see what the Masterclass covers, how the learning is delivered and what is included, so that you can make an informed decision about whether it is right for you.
A supportive learning experience
You will be treated fairly, respectfully and as an individual. Where reasonable adjustments can be made to help you access and participate in the Masterclass, I will do my best to accommodate them.
A Masterclass that continues to develop
The course will be reviewed regularly and learner feedback will be welcomed. Where something can genuinely improve the learning experience, I will listen.
Help when something goes wrong
If you experience a genuine problem accessing the Masterclass or its materials, please contact me. I will work with you to resolve the problem wherever reasonably possible.
Fair treatment if you have a concern
If you are unhappy with any aspect of the Masterclass, I want to know. Concerns and complaints will be dealt with promptly, fairly and respectfully in accordance with the Complaints Policy.
Above all, my commitment is to provide a professional, welcoming and practical learning experience that helps you develop the confidence to create Handfasting and Hand-tying ceremonies in your own way.
Their Way, My Way, Your Way.
Glenda Procter
Cloud9 Masterclasses
