Version 1.0 · 30 September 2026

Cloud9 Masterclasses is a welcoming and supportive learning space where celebrants can develop their knowledge, practical skills and confidence. This Code explains the simple standards of professional care and respectful behaviour expected throughout the Masterclass and in any associated private groups.

Our shared professional values

  • maintain truth, accuracy, dignity and integrity in our work
  • respect each couple’s right to make personal choices about their ceremony
  • work with sensitivity towards individual needs, wishes, values, beliefs and cultural backgrounds
  • treat clients, fellow celebrants and other professionals with respect and care
  • create inclusive practice without discrimination
  • use our learning responsibly while developing our own individual celebrant style

Respect and kindness

Please communicate with Glenda and your fellow learners with kindness, courtesy and respect. Everyone brings different experiences, ideas, beliefs and ways of working. Thoughtful discussion and friendly differences of opinion are welcome; personal criticism, aggressive language, bullying and discriminatory behaviour are not.

Inclusion

Please respect others regardless of gender, race, religion, spiritual or philosophical beliefs, ethnicity, nationality, age, disability, sexual orientation, gender identity or personal circumstances. The Masterclass welcomes independent, humanist, spiritual, religious and non-religious approaches to ceremony.

Confidentiality and professional care

Personal experiences and professional situations may be shared as part of the learning process. Please treat anything shared by another learner with care and confidentiality. When discussing couples or families, remove names and identifying details wherever possible and only share photographs, stories or information when appropriate permission has been given.

Constructive participation

Questions, reflections and shared experiences are encouraged. Please allow others space to contribute and respond in a helpful, constructive way. The purpose is to learn together, build confidence and celebrate the different ways in which meaningful ceremonies can be created.

Using the Masterclass groups

Please use the groups associated with the Masterclass for learning, questions, discussion and mutual support. Unrelated advertising, repeated self-promotion, inappropriate content or the sharing of another person’s private information is not acceptable.

Course materials

The videos, demonstrations, Workbook, templates, photographs and downloadable resources are provided for your personal learning and professional development. Please do not copy, reproduce, sell, share or distribute these materials, or present Glenda’s work as your own.

You are warmly encouraged to take what you learn and develop it through your own experience, personality and individual celebrant style.

Raising a concern

If something within the Masterclass or learner group causes you concern, please contact Glenda privately so that it can be addressed calmly, respectfully and fairly.

Thank you for helping to make Cloud9 Masterclasses a warm, inclusive and professional learning community.

Glenda Procter
Cloud9 Masterclasses